Customer Relationship Management Archives - EvaluateSolutions38

Evolving Customer Needs Drive Future Sales Technology Investments

evolving customer needs drive future sales technology investments

Published By: Research Desk Released: Sep 30, 2022

The workforce and the economy have been whipsawed back and forth over the past year-plus, and businesses are still adapting to the new normal. With the economic outlook improving, investments in sales...

2022 agent experience trends report

2022 agent experience trends report

Published By: Research Desk Released: Sep 19, 2022

Even prior to the pandemic, customer support agents were overwhelmed by the amount of work CX leadership teams expected them to accomplish daily. Rather than the quality of service provided, many cont...

Next-Gen Cloud Contact Center for dummies

next-gen cloud contact center for dummies

Published By: Research Desk Released: Sep 19, 2022

The world around us has changed a lot since the COVID-19 pandemic. The customer experience has been completely redefined, and although many services have become “touchless” in our post-pandemic wo...

Bring world-class customer experiences and calling into Microsoft Teams

bring world-class customer experiences and calling into microsoft teams

Published By: Research Desk Released: Sep 19, 2022

Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations can count on widespread adoption of well-established apps like Word, Outlook, and Excel. Man...

2022 agent experience trends report

2022 agent experience trends report

Published By: Research Desk Released: Sep 19, 2022

Even prior to the pandemic, customer support agents were overwhelmed by the amount of work CX leadership teams expected them to accomplish daily. Rather than the quality of service provided, many cont...

Next-Gen Cloud Contact Center for dummies

next-gen cloud contact center for dummies

Published By: Research Desk Released: Sep 19, 2022

The world around us has changed a lot since the COVID-19 pandemic. The customer experience has been completely redefined, and although many services have become “touchless” in our post-pandemic wo...

Bring world-class customer experiences and calling into Microsoft Teams

bring world-class customer experiences and calling into microsoft teams

Published By: Research Desk Released: Sep 19, 2022

Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations can count on widespread adoption of well-established apps like Word, Outlook, and Excel. Man...

See How One Union is Saving Money and Improving the Health of Their Members with Direct Primary Care

see how one union is saving money and improving the health of their members with direct pr...

Published By: Research Desk Released: Aug 02, 2022

Serving 35+ Unions across the nation, representing more than 150,000 members and their families. UA Local 440 in Indianapolis partnered with Activate by Everside Health for a union healthcare benef...

Einsparungen und geschäftlicher Nutzen durch Slack

einsparungen und geschäftlicher nutzen durch slack

Published By: Research Desk Released: Jun 23, 2022

Fünf Themen dominieren die neue Arbeitswelt Wir haben mit Führungskräften aus verschiedenen Bereichen, Branchen und Ländern darüber gesprochen, was die Zukunft der Arbeit bringt, um besser zu ver...

BUILDER MORE THAN DOUBLES ORGANIC TRAFFIC WITH WEBSITE REDESIGN

builder more than doubles organic traffic with website redesign

Published By: Research Desk Released: May 12, 2022

Technology is constantly evolving and so are the needs of home shoppers. Building a website with BDX ensures that you always have access to the latest technology and design trends. Upgrades are easy a...