• S-NET Communications will become a comprehensive communication and networking provider to its clients.
• The multi-location enterprise clients will experience the benefit of partnerships by simplifying the deployment and administration of branch security services.

S-NET Communications, a national provider of cloud-based business communications and networking solutions, has advanced its partnership with Versa Networks, a renowned Secure Access Service Edge (SASE) leader, to offer Versa SASE as part of its portfolio of managed networking services. The collaboration builds on the existing relationship between the two companies, with S-Net offering both SD-WAN and SASE platforms to its existing customers. Both firms aim to fulfill the secure communications and networking needs of a rising number of enterprise clients located at different locations.

Versa SASE and Secure SD-WAN services will enable the S-NET’s multi-location clients to ease the deployment and administration of branch security services. It will also allow them to optimize and standardize their network operations and improve the quality of service while minimizing IT expenditure.

Adding Versa SASE to the Secure SD-WAN portfolio, Unified Communications-as-a-Service (UCaaS), Contact Center as a Service (CCaaS), and Managed IT services will allow S-NET to serve as a communications and networking provider to its clients and expand its market share across multiple location enterprises.

S-NET Communications offers innovative, robust cloud communications and networking solutions needed by clients for growth. It also provides dedicated, personalized customer service that enables every client to make the most of such technological investments.

Experts’ view

“As technology is increasingly dominating every aspect of business, our multi-location enterprise clients need robust solutions to support their growing cloud-based software ecosystem and secure their networks,” said Alex Fayn, S-NET CEO. “Versa SASE and Secure SD-WAN will not only enable these organizations to standardize and scale network management and security across all locations, but they create the robust infrastructure that supports the introduction of innovative technologies, from third-party integrations to voice-to-text ordering and autonomous vehicle delivery in the quick-service restaurant industry, to omnichannel contact centers, AI and tele dentistry in healthcare.”

Hemen Mehta, Vice President, North America Partners Sales for Versa, said, “We are excited that S-NET is part of the Versa ACE Partner program to drive SASE and Secure SD-WAN for network enhancement to thousands of businesses nationwide. The introduction of SASE into S-NET’s existing cloud services portfolio enables S-NET’s multi-location enterprise clients to easily manage the growing security and networking challenges of an increasingly complicated, hybrid IT environment.”

• NICE’s NTR-X minimizes regulatory risk, does away with operational impediments, and cuts costs by up to 65%.
• NICE’s NTR-X provides a centralized, unified solution to handle recording estates and footprints.

NICE, a prominent supplier of financial communication recording and compliance assurance solutions, publicized the release of its next-generation NICE NTR-X solution, which will be available for compliance recording capture for Zoom communications, including Zoom Phone and Zoom Meetings, a feature-rich cloud phone solution.

NICE hhas collaborated with Zoom to design and use new Application Programming Interfaces (APIs) for financial markets compliance recording as a select early adopter partner.

NICE and Zoom also teamed up to create this compatibility to allow regulated consumers to address capture and assurance requirements such as those directed by the Dodd-Frank Wall Street Reform and Consumer Protection Act, the Markets in Financial Instruments (MiFID II) Directive, and other international regulations.

NICE’s NTR-X provides a centralized, unified solution to handle recording estates and footprints that can be implemented internationally while still assisting businesses to adhere to local capture and storage requirements. NICE’s NTR-X minimizes regulatory risk, does away with operational impediments, and cuts cost by up to 65% for financial services businesses by providing a central vantage point into all worldwide authorized consumers and communications.

By streamlining the entire lifecycle management of data, NICE NTR-X’s built-in compliance assurance capabilities assist companies to decrease compliance risk and enhance their ability to respond to regulators. Its open standards design offers firms the most significant degree of flexibility to secure, store, and manage data.

Open APIs also make data increasingly accessible and allow integration with upstream and downstream applications for real-time alerting and actionable intelligence. NTR-X automates recording checks and customer provisioning (adds, moves, and changes), system management and administration, transcription, tracking and managing legal holds, compliance assurance reporting, bulk call extraction, and the obligation to give regulatory evidence of compliance.

NTR-X is available as a cloud or on-premise system, with both providing a compelling total cost of ownership.

Financial services businesses currently use NICE NTR-X to capture Microsoft Teams, IPC Unigy, Cisco, Cloud9, and other communications platforms, in addition to Zoom capture and recording for communications.

Expert’s view

Chris Wooten, Executive Vice President, NICE Systems, said, “In the current environment, as firms accelerate their digital transformation, we’re seeing the adoption of multiple forms of unified communications grow rapidly, particularly in heavily regulated environments like financial services. Our solution for Zoom continues to reinforce the fact that firms can put their trust in NICE and NTR-X for compliance recording coverage for all types of communications, from audio and video, to screen sharing and chat.”

• 8×8, Inc. reported sustained global growth and customer adoption of the 8×8 XCaaS solution.
• According to Metrigy, companies that combine their contact center with unified communications are successful.

8×8, Inc., a prominent supplier

8×8, Inc., a prominent supplier of integrated cloud communications platforms, reported sustained global expansion and consumer adoption of the 8×8 XCaaS (eXperience Communications as a Service) solution.

8×8 XCaaS, which comprises integrated cloud contact center, voice, team chat, video meetings, and Communication Platform as a Service (CPaaS) embeddable Application Programming Interface (APIs) capabilities in a single-vendor solution, accounted for more than 35% of Annualized Recurring Subscriptions and Usage (ARR) as of the third quarter of fiscal 2022 ended December 31, 2021, an increase of more than 35% year-over-year.

According to Metrigy, companies that combine their contact center with unified communications register success. Those who used a single vendor’s integrated cloud unified communications and contact center solution saw nearly 100% revenue growth, a 14% expense reduction, a 57% increase in customer satisfaction, and a 37% increase in agent efficiency.

New 8×8 XCaaS features comprise –

• The industry’s first unified cloud phone and contact center solution in the Philippines, which expands 8×8’s comprehensive PSTN alternative offerings to 48 nations and territories.
• For 8×8 Frontdesk, which is a composed experience for high volume call handling, new abilities comprise multiple call parking modes, shared notes, and directory filter options.

• Breakout rooms, polls, and thorough post-meeting reports, as well as extra moderating controls for productive meetings, are among the advanced enterprise video conference capabilities.

8×8 XCaaS adoption is gaining traction across many businesses and geographies. Recent 8×8 XCaaS deployments, which are frequently combined with 8×8 Voice for Microsoft Teams and the Microsoft-certified 8×8 Contact Center, demonstrate a rising trend to centralize communications, which is changing the way businesses work in a hybrid world:

• Kubota North America, a significant producer of tractors, lawnmowers, agricultural equipment, construction equipment, and industrial engines, launched the “One Kubota” project to bring multiple business units on a single communication platform. Kubota chose 8×8 XCaaS for 1,000 UCaaS and 200 CCaaS seats for enhanced business communications across the enterprise after a successful pilot managed by 8×8’s Center of Excellence.
• Based in Brisbane, Australia, ALS Limited offers testing, inspection, certification, and verification services to over 370 locations in 65 countries. It recently added additional 800 users with Microsoft Teams integration to assist its staff in Australia, Canada, New Zealand, and the US as part of their worldwide 8×8 XCaaS commitment.
• Inpro is a leading global provider of high-performance, innovative architectural components for commercial buildings. Microsoft Teams chose 8×8 XCaaS and 8×8 Voice to support over 600 employees worldwide. They chose XCaaS for its well-crafted experiences, such as 8×8 Frontdesk, which will give receptionists advanced call-handling skills, as well as for tight Salesforce connection.
• Hays County is one of the fastest-growing counties in the United States, located in Austin, Texas. To handle more than 240,000 people, the local government chose 8×8 XCaaS with 8×8 Voice for Microsoft Teams as a single cloud communications platform with high availability.

8×8 XCaaS is based on the 8×8 eXperience Communications PlatformTM, which provides the industry’s only financially guaranteed, platform-wide 99.999% SLA across an integrated cloud Unified Communication as a Service (UCaaS) and Contact Center as a Service (CCaaS) solution.

Experts’ take

Charles Bonomo, Chief Information Officer at Infinite Electronics, a prominent global provider of electronic components, said, “Managing teams across multiple countries and continents creates unique communications, collaboration, and customer engagement challenges.” He added, “8×8 XCaaS allows us to have our more than 500 employees in the US, Mexico, and China on a high availability, single, integrated cloud communications and contact center platform to provide resilient employee communications and customer engagement capabilities globally.”

Hunter Middleton, Chief Product Officer at 8×8, Inc., said, “Enterprises around the world recognize that a single, integrated unified communications and contact center solution is a critical component to meet the evolving requirements of a rapidly modernizing workforce.” He added, “By continuing to innovate across 8×8 XCaaS, we are helping organizations optimize employee and customer experience, regardless of location or device.”

• CallCabinet’s Atmos announced as “2021 Unified Communications Product of the Year” for MS Teams by TMC.
• This is the third time in a row that Atmos has won this award.
• Expert’s take.

CallCabinet’s Atmos wins an award

CallCabinet, a leading cloud-native compliance call recording and AI (artificial intelligence) analytics provider, shared publicly that its Atmos has won the “2021 Unified Communications Product of the Year” by TMC.

The announcement by TMC was made based on Atmos’s innovative and unique compliance recording solution for Microsoft Teams (MS Teams) voice, screen share, and video features. TMC’s jury members presented awards based on the services and products that have enhanced the UC (unified communications) market’s impact.

This is the third time in a row that Atmos has won this award for offering the best UC solutions.

Atmos is the first to offer cloud-native recording solutions and supported Microsoft Teams users and the work from anywhere policy for years.

CallCabinet was grateful to receive Microsoft’s invite to participate in its compliance recording certification program.

Development of Atmos

This award-winning Call Recording as a Service (CRaaS) solution uses true cloud technology to capture consumer/agent audio and screen interaction.

Atmos was specifically designed to be the part of any communication scenario allowing businesses to quickly pivot from the outdated, costly legacy solutions to an obsolete-proof solution that helps reduce the total cost of ownership while offering scalability and flexibility.

Facts considered by jury members

• Atmos’ cloud-based multi-tenant design that supports all communications platforms (Microsoft Teams, Skype for Business)
• Atmos makes PCI (Payment Card Industry) compliance easy by protecting sensitive financial and personal details
• Atmos allows enterprises to modernize their Microsoft Teams consumer experience, meet data sovereignty standards and global compliance, and mitigate security risks
• Atmos delivers advanced interaction compliance, agent evaluation, quality assurance, and voice analytics

Expert’s take

Ryan Kahan, Chief Executive Officer at CallCabinet, commented: “It was an instant decision to participate in the Microsoft certification program.”

He further added, “We understand all of the technology, and our platform is already supporting thousands of MS Teams users globally. Certified integration with the Microsoft Teams APIs and calling platforms was the logical, natural progression in our development roadmap.”

Kahan added, “We are thrilled Atmos continues to be recognized for its innovative design and unique market position by TMC; this is the kind of news that makes our year. This award reinforces Atmos as a Microsoft certified solution that seamlessly delivers MS Teams users’ required adherence to global compliance regulations while securely recording MS Teams voice, video and screen share.”

• The collaboration automates the integration of voice trading into third-party systems from any corner of the globe, offering users anytime voice trading capabilities and remote access to all trading floor connectivity and services.
• Cloud9 Technologies presents complete unified communications and collaboration (UCC) and enterprise voice trading services.

Glue42 and Cloud9 Technologies team up

Glue42 and Cloud9 Technologies collaborate to deliver a complete suite of voice trading capabilities to the institutional marketplace. Thus, offering users remote access to all trading floor connectivity and services.

Cloud9 Technologies is a frontrunner in cloud-based communications with a purpose-built communications platform for the trading floor. At the same time, Glue42 delivers integrated desktop experiences to financial institutions worldwide.

Additionally, with the quick voice trading capability, traders will have secure access to voice data, regulatory data, and counterparties any moment and from anywhere. This can be done after combining other desktop applications through Cloud9 Technologies’ suite of open APIs (application programming interface).

Cloud9 Technologies presents complete enterprise voice trading and unified communications and collaboration (UCC) services in this collaboration, including full data capture. Glue42 complements this by combining these components into the trader’s active workflow, irrespective of technology or application type.

The collaboration supports ‘click to call’ directly from the bank’s CRM (customer relationship management) or Microsoft Office suite. Thus, clicking on a contact in one of these applications will initiate a call through the Cloud9 platform. This shows that Cloud9 will replace the physical dealer management committee on trading desks.

Traders, in the medium term, will be able to capture voice orders on the smartphone. Later, the tickets will open on their order management systems, pre-populated with the phone transcript. For compliance purposes, one could log these calls in their CRMs.

Expert’s take

Brian Hunt, Chief Administrative Officer (CAO) at Cloud9 Technologies, commented: “The institutional landscape is becoming increasingly reliant upon technology solutions to maintain and grow their business. With voice trading remaining a key part of capital markets, it’s imperative that onsite and remote users are able to seamlessly access a virtual trading floor from anywhere at any time.”

He further added, “As the industry continues to evolve due to greater reliance on cloud-based technology, rapid integration to SaaS-based solutions becomes a critical requirement for every financial desktop.”

Reena Raichura, Head of Product Solutions (Financial Services) and Customer Success at Glue42, commented: “Voice trading mustn’t be left behind in an industry that is becoming increasingly digitized. When integrated with desktop applications, voice is a highly efficient communications channel that continues to play an integral role in strategic and compliance workflows.”

She further added, “Our joint, long-term vision is that traders will be able to control their trading apps using voice capabilities in a similar way that virtual or voice assistants do with global retail users.”

• Larger enterprise consumers now get benefits from enhanced Qunifi’s Call2Teams.
• The cloud-native product is present between any Phone System, SIP Trunk provider, or PBX and Microsoft Teams.
• The Unified Communication as a Service (UCaaS) is completely developed and upheld by Qunifi.
• This one-stop solution is exclusively preferred by IT groups, telco partners, and voice leaders.
• Large Tenant Mode from Call2Teams supports about 100k users per consumer.
• The service by Qunifi channel partners is accessible across the globe.

Qunifi’s Call2Teams

Qunifi’s Call2Teams is now packed with enhanced functions and capacity for larger enterprise consumers. The Call2Teams added voice functionality to Microsoft Teams across available enterprise-grade communication solutions.

The cloud-native product is present between any Phone System, SIP Trunk provider, or PBX (Private Branch Exchange) and Microsoft Teams, thus needs no software or hardware.

The best thing about Call2Teams is that it does not need any number porting or carrier changes, and users don’t have to worry about changing the present phone system.

The Unified Communication as a Service (UCaaS) is completely developed and upheld by Qunifi, and provides widespread interoperability and innovation for new functionality. This one-stop solution is exclusively preferred by IT groups, telco partners, and voice leaders, a go-to-market solution for Microsoft Teams voice.

A new upgrade, i.e., the Large Tenant Mode from Call2Teams, makes sure it supports large enterprises with ease. The system supports about 100k users per consumer.

All-new Large Tenant Mode on Call2Teams

The newly introduced Large Tenant Mode will enhance Call2Teams service as now it will be available for enterprises of all sizes. Delivered through UCaaS with no minimum user requirements, the solution offers a complete adaptable and cost-efficient way to voice-enable teams.

To offer the Large Tenant Mode on Call2Teams, Qunifi has developed a complete integration with the consumer’s Active Directory (enterprise) environment, enabling quick configuration of Teams voice for thousands of users. To streamline the process for huge brands, Qunifi also supports a group-based licensing program.

Call2Teams offers a management and portal API to capture a vast user base and support deployment for partner PBX platforms.

Presently, Call2Team is a leading provider of Microsoft Teams direct routing as a service solution, and also native calling through Teams. Qunifi channel partners’ service is accessible worldwide with an easy and quick deployment that hardly takes minutes.

As per Qunifi, “The service is fully flexible and can be deployed on a user-by-user case, with scaling to suit the demands of businesses of any size, around the globe.”

Further, Qunifi notes, “The latest Large Tenant Mode offering is just one in a series of recent improvements designed and implemented by the team at Qunifi to maintain Call2Teams’ position as the most effective direct routing solution available.”

• Patented single stream technology by eyeson offers a feature that enhances video conferencing streams on the cloud.
• eyeson tech company developed an algorithm that helps manage activity and keep everyone engaged with the essential work at hand.
• Experts’ views on the new unified communication platform by eyeson.

Unique algorithm running auto-moderated town hall meetings

eyeson is a leading unified communication (UC) platform. The company planned to take its UC platform one step ahead. Patented single stream technology by eyeson offers a feature that enhances video conferencing streams on the cloud, which is then broadcasted to all attendees in a defined layout in real-time.

The unique selection algorithm by eyeson makes it possible to go beyond moderated video conferencing toward cloud-based auto arrangement videos. Here, participants are based on intelligent activity tracing.

We all know that multiple video/audio streams could merge into single streams, but merging more than one hundred attendees could cause a problem for many event organizers. For this reason, eyeson tech company developed an algorithm that helps one manage activity and keep everyone engaged with the essential.

Keeping in mind that event organizers, leaders, and moderators need to coordinate with more than one hundred attendees, eyeson introduced to its users an algorithm that automatically brings active speakers to the virtual main stage.

Expert’s take

Andreas Kröpfl, CEO & Co-founder at eyeson, commented: “Virtual events are oftentimes a source of concerns regarding the moderation of the event and participants.”

He further added, “We care about excellence and easy communication, so we conceived a technology that dynamically prioritizes activity and allows refocusing of participants as needed.”

Michael Wolfgang, CTO at eyeson, commented: “Our technology takes over all handling from the client’s side and acts as a virtual moderator based on an intelligent cloud-hosted decision algorithm and our cloud-based video transcoding services.”

He further added, “Developers even make their own video layout configurations via the API.” Whether it is the case of a virtual event, a team meeting with many participants or online classrooms, the intelligence that eyeson brings to video communication facilitates management and reduces online fatigue.”

Wolfgang also added: “eyeson is a leader in cloud based video conferencing with managed multipoint video processing technology at a scale. Based on its patented single stream technology, eyeson provides API video services to easily integrate video collaboration in business workflows for full customer engagement. eyeson is managing the cloud capacity, scalable video coding performance and data management for the customer. Based on WebRTC technology, eyeson provides browser-based video meeting integrations on all desktop and mobile devices. eyeson offers B2B focused products used by Forbes 500 companies and named by Gartner as “cool vendor in unified communications.”

• Zoom introduced a new video Software Development Kit (SDK) to help developers entrench Zoom video services in apps.
• Developers could power the Video SDK to create a new and exciting experience for consumers.
• The Zoom Developer Platform comprises SDKs, webhooks, APIs, distribution for integrations and applications, and chatbots.
• Expert’s take on this new addition by Zoom.

The trending video conferencing platform to introduce SDK

Zoom, the trending video conferencing platform, recently introduced its new video Software Development Kit (SDK) to help developers entrench Zoom video services (audio, HD video, and other interactive features) inside another application. Its primary objective was to develop video-based applications and desktop experiences with native user interfaces.

The company says: “It wanted to give developers more data about how people are using the Zoom features in their applications so that they will be providing a new analytics dashboard with usage statistics.”

SDK to create new, exciting experiences for consumers

Developers could power the Video SDK to create new and exciting experiences for consumers with the high performance of Zoom’s video-first unified communication (UC) platform into their applications and products.

With this new feature, Zoom added that developers could easily manage consumers and offer them new opportunities for higher returns without being connected to the Zoom Meetings user interface.

The Zoom Developer Platform

The Zoom Developer Platform comprises SDKs, webhooks, APIs, distribution for integrations and applications, and chatbots. Zoom’s functionality could play an important role for developers to enhance social media applications for reliable and engaging communications experiences, for instance, live streaming on-the-go with interactive chat. Using Zoom’s audio, HD video, and interactive features, developers could develop desktop gaming apps that offer new consumer engagement opportunities.

Expert’s take

Brendan Ittelson, Chief Technology Officer at Zoom Video Communications, commented: “SDK is actually part of a broader set of services designed to help developers take advantage of all the developer tooling that the company has been developing in recent years. As part of that push, the company is also announcing a central developer portal.”

He further added, “We are adding additional tools and actually providing developers with analytic dashboards. So folks that have developed apps for the Zoom ecosystem are able to see information about the usage of those apps across the platform.”

Natalie Mullin, Product Marketing Manager at Zoom, commented: “Video-based customer experiences will play an increasingly large role in customer engagement as we move into the future.”

Zeus Kerravala, Founder and Principal Analyst at ZK Research, commented: “Video usage is at an all-time high. The next wave of video-based experiences will be driven by embedding video directly into business and consumer applications that seamlessly improve workflows and enhance social interaction.”

He further added, “Zoom’s Video SDKs are easy to work with, and enable nimble development of fully customizable video-based applications.”

• Microsoft-certified SBCs allow carriers to develop next-generation SIP Trunking solutions easily and quickly.

Session Border Controller (SBC) portfolio supports

Ribbon Communications Inc.  revealed that its industry-leading Session Border Controller (SBC) portfolio supports Microsoft’s new Operator Connect service. Further, it streamlines interconnection to Microsoft Teams for service providers.

The company is a leading provider of communications software, IP, and optical networking solutions to enterprises, service providers, and critical infrastructure sectors worldwide.

Expert take

Tony Scarfo, EVP and GM Cloud and Edge Business Unit at Ribbon Communications, commented, “Operators around the globe already use our robust suite of SBCs in their network core, including many in the initial wave of Operator Connect service provider partners.” He further added, “Our existing Microsoft certifications, combined with our support for Operator Connect, enable our service provider customers to leverage their Ribbon SBCs to help deliver the next level of business integration Operator Connect offers.”

Ribbon’s comprehensive SBC portfolio

Ribbon’s comprehensive SBC portfolio allows service providers, enterprises, and partners to choose  Microsoft Teams calling deployment model that fulfills business and technical demands.

The company’s core SBCs comprise:

• SBC Software Edition (SWe) – service providers ensures that they will offer secure real-time communications in numerous virtual and cloud environments without compromising performance, scale, or feature functionality.
• SBC 5400 and SBC 7000 – are specially developed to address reliability, security, and interoperability challenges for real-time communications.

Ribbon supports enterprise Teams Deployments with its:

• SBC Software Edition Lite (SWe Lite)
• SBC 1000
• SBC 2000
• EdgeMarc Intelligent Edge portfolio
• Ribbon Connect

The company also supports a completely managed service that Ribbon Partners could utilize to transfer enterprises to a Teams Phone System in hours instead of days or weeks.

Major takeaways

• Industry-leading Ribbon’s SBCs is the most extensive portfolio of Microsoft-certified SBCs available today. It offers carrier-grade reliability, scale, resiliency, and interoperability required by service providers to implement Microsoft Operator Connect.
• Several service providers participating in the initial wave of Operator Connect deployments are already Ribbon clients.
• Ribbon’s traditional SBC portfolio comprises both edge and core alternatives. Service providers control SBC Software Edition (SWe), SBC 7000, and SBC 5400 for carrier-grade reliability, resiliency, scale, and interoperability. In contrast, businesses have complete access to a full range of functionality via the SBC Software Edition Lite (SWe Lite), EdgeMarc Intelligent, SBC 1000, and SBC 2000 portfolio.
• The company also offers a monthly service, Ribbon Connect for Microsoft Direct Routing, for an organization that prefers a service-based model to allow Teams calling.
• Ribbon’s SBCs offers industry-leading security and interoperability for hundreds of SIP Trunking, Direct Routing, and Cloud Unified Communications (UC) services.

• 42Gears is a foremost Unified Endpoint Management solution provider now associates with eSquared, a leading American reseller of value-added technology solutions.
• Experts view on new partnership – 42Gears and eSquared.

Best unified endpoint management (UEM) solution

42Gears is a foremost Unified Endpoint Management solution provider, recently broke news about its new partner in the industry, e2 (eSquared) Communication Consulting. eSquared is a leading American reseller of value-added technology solutions. The company  now offers its consumers 42Gears’ best unified endpoint management (UEM) solution called SureMDM.

Experts’ thoughts on   the partnership – 42Gears and eSquared

Jim Malmquist, Director of Sales – Americas at 42Gears Mobility Systems, commented: “eSquared has built a superb network of partners that allow it to meet the needs of almost any customer.” He further added, “We are proud to become the latest partner in that network and look forward to helping eSquared’s customers solve the business challenges they face around managing their entire fleet of mobile devices.”

Adam Shapiro, Vice President – Business Development at eSquared Communication Consulting, commented: “eSquared and 42Gears have a long-standing partnership, providing best in class solutions for over-the-air mobile device and application management.” He further added, “This partnership has allowed us to provide immediate support to end-users worldwide.”

SureMDM offers several  benefits to the consumers of eSquared including–

• Secure, manage and monitor business devices – utilizing 42Gears’ mobile device management solution, SureMDM, admins could access a range of enhanced features via an easy-to-use central console.
• Secure Kiosk mode – restrict devices to the apps and websites you pre-approved in advance, ideal for letting consumers securely use devices.
• Industry-leading consumer care – eSquared is specifically known for its comprehensive device lifecycle management. 42Gears and eSquared received compliments for serving their consumers 24/7 if there is an issue.